Discovery Group provides custom-designed, qualitative and quantitative organization climate studies based upon proven research methodologies and your company's individual needs. The quantifiable costs of employee turnover – recruiting, screening, interviewing, testing, processing, orienting and attaining productivity – could equal an employee's annual salary. These dollars, unspent, can drop straight to a company’s bottom line. It’s important to know "what and why" about what is often a company’s most expensive asset - your employees.

Discovery Group develops customized surveys and methodologies – from structured quantitative interviews to open-ended in-depth and focus group qualitative investigations - to provide a clear picture of what’s happening with your employees.

Service Options Include:

• Employee Impact Studies - Monitor the opinions of your employees to keep your fingers on the pulse of your workplace. Know how employees feel about management, their company, their position in the company, and the future they perceive to have there. Assess and fine-tune existing programs, policies and plans.
• Attitude and Behavior Studies – Discover how employees behave and the attitudes held that drive that behavior.

• Employee Satisfaction Studies – Discover how content, proud, loyal and committed your employees are to your organization.

• Retention Surveys – Discover what the key issues are that drive voluntary attrition in your organization? Why do they leave? Where do they go? And can anything be done to stem the tide?
• Customer Feedback Evaluations - Mystery Shopper Programs – Discover and identify service and product areas that, in the eyes of your customers, should be emulated, saluted, or changed.